How soon will I get my order?
The normal processing time for orders is 72 hours during business days (Monday - Friday).
At checkout you will have multiple shipping options.
After your order has been shipped, delivery time within the United States is 4-7 business days, and 14-30 business days internationally. Please keep in mind that during holidays or limited edition launches and restocks, this time may vary.
Cositas is not responsible for any address mistakes by customer, shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Is the travel bag water proof?
The cositas travel bag is water resistant.
Can I make a change to my order?
Please contact MyCositasInfo@gmail.com as soon as possible. We will do our best to accommodate your request however there is no guarantee that any changes can be made once an order is placed.
I received incorrect item/s what should I do?
Please contact MyCositasInfo@gmail.com within 48 hours receiving the order, so that we can take care of this for you. Please provide us with your order number along with a photo of the incorrect item you received.
What's the return policy?
We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Cositas reserves the right to refuse all returns, reshipments and refunds.In the unlikely event that product/s arrive damaged, the customer must contact customer service within 48 hours of receipt. Customer must include photos of the issue and a screenshot of your order confirmation email.